Operations Control Manager - Located in O'Fallon, MO
Located in O'Fallon, MO
Job Description:
Job Description Summary :
Our mission of providing care to the world at a moment's notice is at the heart of everything we do.
We are caregivers, first and foremost and we will be there when you need us.
With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world.
We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response.
JOB SUMMARYThe Manager of the Operations Control Center manages the Operations Control Center (OCC) and also performs the duties as an Operations Control Specialist when required.
They provide the operational and Operational Control guidance to pilots on regulatory compliance issues as they may arise pertaining to Company Policy or Federal Aviation Regulations (FARs).
This Manager also provides assistance to the Central Communications Center supervisors, Medlink, and Maintenance Control in providing mutual management of air ambulance crews performing the Company mission.
They act as a liaison between the Senior Director of Flight Operations, Chief Pilot, Director of Communications, and the other Operations Control Specialists in a manner pertinent to in-flight operations.
They also provide administrative management oversight for the other Operations Control Specialists and the Operations Control Center Department.
ESSENTIAL FUNCTIONS/DUTIESo Conducts classroom training on weather subjects as outlined by the Company pilot training manual for new-hire and recurrent pilot classes.
o Works with the Senior Director of Flight Operations and the Director of Communications to develop, test, and revise as needed the Company Emergency Action Plan (EAP) and PAIP.
o Prepares work schedules and conducts administrative management oversight for the other Operations Control Specialists to include managing overtime.
o Monitors, evaluates, and reports upon request pertinent weather information from in-house weather advisory service to Company pilots.
o Develops and advises Company pilots of operational windows in support of the air ambulance mission.
o Provides Operational Control Guidance.
o Provides real-time in-house mutual management of Company air ambulance crews in conjunction with the on-duty Central Communications Center Supervisor.
o Provides risk assessment analysis across the service area by Base through evaluation of pilot capabilities, weather trending, and type of flight.
o Other duties as requiredo Performs other duties as assignedQUALIFICATIONSEducationo High school diploma or equivalent Skillso Knowledge of Communications Center common operating practices and procedureso Familiar with Federal Aviation Regulations (FAR's) Experienceo Two years management experience in a relate field is preferred Job Description :
WORKING CONDITIONS AND PHYSICAL REQUIREMENTSo Duties require the employee to regularly reach with hands and arms; speak and hearo Duties require the employee to sit for long periods of time, and frequently stand, and walko Specific visions abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focusGUIDING VALUES AND BEHAVIORSEmployee must consistently exhibit our guiding principles:
o Patient Care - We continually earn the privilege to care for our patients.
It is at the forefront of everything we do.
o One Team - We respect each other and achieve together what no individual can alone.
o Innovation - We are driven to develop solutions that inspire progress.
o Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.
o Ownership - We are accountable for what we do and take pride in how we do it.
o Citizenship - We are dedicated to being good stewards in the communities we serve.
EEO Statement:
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
Recommended Skills Administration Aviation Communication Consulting Leadership Maintenance Estimated Salary: $20 to $28 per hour based on qualifications.
Job Description:
Job Description Summary :
Our mission of providing care to the world at a moment's notice is at the heart of everything we do.
We are caregivers, first and foremost and we will be there when you need us.
With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world.
We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response.
JOB SUMMARYThe Manager of the Operations Control Center manages the Operations Control Center (OCC) and also performs the duties as an Operations Control Specialist when required.
They provide the operational and Operational Control guidance to pilots on regulatory compliance issues as they may arise pertaining to Company Policy or Federal Aviation Regulations (FARs).
This Manager also provides assistance to the Central Communications Center supervisors, Medlink, and Maintenance Control in providing mutual management of air ambulance crews performing the Company mission.
They act as a liaison between the Senior Director of Flight Operations, Chief Pilot, Director of Communications, and the other Operations Control Specialists in a manner pertinent to in-flight operations.
They also provide administrative management oversight for the other Operations Control Specialists and the Operations Control Center Department.
ESSENTIAL FUNCTIONS/DUTIESo Conducts classroom training on weather subjects as outlined by the Company pilot training manual for new-hire and recurrent pilot classes.
o Works with the Senior Director of Flight Operations and the Director of Communications to develop, test, and revise as needed the Company Emergency Action Plan (EAP) and PAIP.
o Prepares work schedules and conducts administrative management oversight for the other Operations Control Specialists to include managing overtime.
o Monitors, evaluates, and reports upon request pertinent weather information from in-house weather advisory service to Company pilots.
o Develops and advises Company pilots of operational windows in support of the air ambulance mission.
o Provides Operational Control Guidance.
o Provides real-time in-house mutual management of Company air ambulance crews in conjunction with the on-duty Central Communications Center Supervisor.
o Provides risk assessment analysis across the service area by Base through evaluation of pilot capabilities, weather trending, and type of flight.
o Other duties as requiredo Performs other duties as assignedQUALIFICATIONSEducationo High school diploma or equivalent Skillso Knowledge of Communications Center common operating practices and procedureso Familiar with Federal Aviation Regulations (FAR's) Experienceo Two years management experience in a relate field is preferred Job Description :
WORKING CONDITIONS AND PHYSICAL REQUIREMENTSo Duties require the employee to regularly reach with hands and arms; speak and hearo Duties require the employee to sit for long periods of time, and frequently stand, and walko Specific visions abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focusGUIDING VALUES AND BEHAVIORSEmployee must consistently exhibit our guiding principles:
o Patient Care - We continually earn the privilege to care for our patients.
It is at the forefront of everything we do.
o One Team - We respect each other and achieve together what no individual can alone.
o Innovation - We are driven to develop solutions that inspire progress.
o Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.
o Ownership - We are accountable for what we do and take pride in how we do it.
o Citizenship - We are dedicated to being good stewards in the communities we serve.
EEO Statement:
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
Recommended Skills Administration Aviation Communication Consulting Leadership Maintenance Estimated Salary: $20 to $28 per hour based on qualifications.
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