Dispensary Manager Retail & Wholesale - O Fallon, MO at Geebo

Dispensary Manager

2.
0 O'Fallon, MO O'Fallon, MO Full-time Full-time $65,000 - $75,000 a year $65,000 - $75,000 a year 1 day ago 1 day ago 1 day ago Dispensary Manager is a role that requires a high level of attention to detail, a level head, an upbeat attitude, and the ability to orchestrate many moving parts for daily retail operations.
In this position, you will play a pivotal role in managing our team of retail associates, interfacing with our customers, and contributing to the overall success and profitability of the store.
It is our mission to improve the community by dedicating ourselves to helping people in whatever way we can.
We are searching for a committed employee to help us provide excellent service to our patients and staff, to ultimately make this dispensary better every day they show up.
Job Description:
As the Store Manager you will report directly to the Regional Manager and will be responsible for direct oversight of the daily operations of a cannabis retail dispensary while cultivating a strong group of professionals through training, mentoring, and development.
The Store Manager is responsible for driving sales while maintaining a high level of customer service.
This individual requires a strong leader looking to grow and develop along with the business and the rest of the staff.
A successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively.
EXPECTED HOURS OF WORK This is a full-time position.
Days and hours of work vary by schedule.
Evening and weekend work may be required as the schedule demands.
Key Responsibilities Management Supervision of all hourly staff, including scheduling and performance management.
Ensure compliance across all areas of business in accordance with State regulations.
Ensure the cleanliness, presentation, and organization of the facility.
Document and maintain standards, procedures, and processes that support customer service, operational goals, and compliance.
Report and relay all pertinent information to the company's Regional Manager.
Retail Sales Work Opening/closing of the store (daily inventory and cash management).
Ensure high levels of customers satisfaction through excellent service.
Educate customers by explaining the qualities, including potential medical values, of cannabis products to match customer interests and needs.
Help customers by:
providing information, answering questions, obtaining merchandise requested, completing payment transactions.
Monitor sales and customer relations by analyzing and categorizing sales information; identify and investigate complaints and service suggestions.
Report on buying trends, customer needs, profits, etc.
Manage all controllable costs to keep operations profitable.
Be a shining example of good behavior and high performance.
Inventory Management Maintain inventory by checking available merchandise to determine inventory levels and anticipate demand.
Ensure regular inventory counts are performed accurately and documented in inventory systems.
Hiring & Training Ensure excellence in training for new hires and ongoing training for staff.
Job Qualifications Experience managing production systems with multiple shipment points in value stream.
Ability to communicate to a diverse team.
Strong quantitative skill set.
Adapt to rapidly changing environment.
Ability to use multiple software platforms and potentially develop personal tools.
At least three years of customer service management experience.
Can prioritize with minimal direction.
Experience with conflict management.
Familiar with multitiered supply chain.
Ability to participate in physical labor (lift up to 50 pounds) on occasion.
Can work weekends or evening as job demands.
Ability to communicate orally with team.
Ability to work with a computer and remain seated or standing for extended periods of time.
Job Type:
Full-time Pay:
$65,000.
00 - $75,000.
00 per year
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Experience level:
3 years Shift:
10 hour shift 8 hour shift Day shift Evening shift Morning shift Night shift Weekly day range:
Monday to Friday Weekends as needed Education:
High school or equivalent (Preferred)
Experience:
Retail management:
3 years (Preferred) Customer Service:
3 years (Preferred) Inventory control:
2 years (Preferred) Work Location:
In person EXPECTED HOURS OF WORK.
Estimated Salary: $20 to $28 per hour based on qualifications.

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